Collection and Recovery Solutions

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Resource Management Services, Inc. is proud to bring you
Collection and Recovery Solutions^SM2010 Conference!
Challenges and Opportunities in a Changing World
This content rich educational conference gives the techniques, strategies and resources for maximizing collection and recovery outcomes. Our goal is to enrich the intensity of the conference for the exhibitor, attendee and sponsor alike with an unparalleled learning experience. This is an exclusive gathering of industry professionals like none other!

Keynote Session: Challenges and Opportunities in a Changing World
Marilyn Cooper - Director National Recovery Center, Ford Motor Credit Company

Description: In the ever changing collection industry, having the right strategy is crucial for a company’s success. More than ever before, our industry faces new challenges, from operational issues to regulatory issues. Marilyn will address how these challenges affect her day to day world and her responses and solutions.

Bio: Marilyn has 30 years experience in financial services. She has held executive positions at Bank One, First Data, Sears, Key Bank and Security Pacific Corporation. She joined Ford Credit in January 2001 as Director of the National Recovery Center in Mesa, Arizona.

Marilyn was born and raised in Southern California. Marilyn holds a master's degree in business administration, concentrating in finance from the University of Southern California. She also has a master's degree in education and a bachelor's degree in mathematics from Cal State University at Los Angeles. She has served 4 years as an elected member of the San Gabriel Board of education and was president of the board for two years.

Senior-level creditors involved in collection, recovery operations, and strategy are invited to attend this exclusive meeting. Registrations will be accepted on a first-come, first-served basis. If you are a senior level creditor involved in collection and recovery, and are interested in receiving an invitation, please contact us at (562) 906-1101 or E-Mail: CRS@resourcemanagement.com. Entirely creditor-focused, with exciting presentations by leading creditors. Round table sessions for in-depth peer networking and best practices discussions are just part of an exciting agenda.

CREDITOR REGISTRATION INCLUDES:
The creditor registration fee includes all conference general sessions, conference materials, meals, receptions, admission to the exhibit hall and networking events. In addition, creditors can enjoy the Cyber Cafe and Gourmet Coffee Bar throughout the event. Finally, all creditors are eligible for Friday's laptop drawing and are entered automatically (must be present to win). All registered attendees may book hotel rooms under the CRS2010 room block at a rate of $245 per night.

DRESS CODE:
The dress code is business casual. Be comfortable while learning new trends and networking with other attendees. Choose your shoes carefully because you may do a lot of walking. Receptions, Four Seasons style, don’t require a tie or jacket, but many elect to wear one or both.

Professional Women in the Collections Industry invites all registered CRS attendees to a special presentation.
Executive Relationship Building and Strategic Partnerships
Laurie Firestone - Former White House Social Secretary
Whether you’re the President of the United States or a Collection Industry Executive, strategic partnerships are the foundation for success. Strong business alliances allow companies to move beyond basic vendor relationships to strategic partnerships achieving dramatic results. Understanding appropriate protocol and social nuances is often associated with powerful and successful strategic relationships. - More Details

Resource Management Services, Inc. is sensitive to anti-trust concerns, and is working with Mr. Oscar Marquis of Oldaker, Belair & Wittie who will be present throughout the event to help avoid potential anti-trust issues. This service is being provided as an accommodation to the attendees at Collection and Recovery Solutions^SM2010 to assist with anti-trust issues. For further information, see our Anti-Trust link to the left.

Joel Winston, Federal Trade Commission

As the numbers of consumers who default on their debts has risen in these difficult economic times, federal regulators have increased their oversight of the collections industry. The Federal Trade Commission is pursuing a number of new initiatives that could impact your business, including law enforcement actions and proposals to amend the FDCPA in several important areas. Recently, the FTC held a series of roundtable meetings to discuss its concerns relating to debt collection arbitration and litigation. Hear from the FTC official with responsibility for leading the agency's work in this area about what the FTC has been doing and where it may be heading.